DISPUTE resolution process
The secret of all enjoying our game lies in respecting each other when there is a disagreement or a conflict. Expressing one’s feelings and opinions in a respectful manner is a must. At AHMIB, it's important to follow the following process for either a question or concern regarding your child.
Your coach is the first place you should turn to if you have a question or concern. Arrange an appointment to meet privately, away from the rink and other parents.
It's important to note that a coordinator will not get involved unless the coach has first been approached and likewise, the Executive will not get involved unless the coordinator has first been approached.